Effective Date: September 25, 2025
Website: www.jonezenskinandwellness.com

At JoneZen Skin & Wellness we value the privacy of individuals who use our website and related services (collectively, our “Services”). This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, online booking tools, communications, and in-person services.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is hosted under our official domain, www.jonezenskinandwellness.com, and is accessible via a clear link in our website footer.
We comply with TCR (The Campaign Registry) requirements, the Telephone Consumer Protection Act (TCPA), and other applicable U.S. privacy laws.

We do not sell, rent, or share mobile numbers or personally identifiable information (PII) with third parties or affiliates for marketing or promotional purposes.
If any sharing is required by law or to complete a service transaction, it will be disclosed within this policy.

We may collect personal and non-personal information as follows:

• Information You Provide:
  Name, phone number, email, address, and other details when booking appointments, creating accounts, or subscribing to updates.
   
• Payment Information:
  Payment data is processed securely by third-party providers and not stored directly by us.
   
• Communications:
  Information you provide when contacting us for inquiries or support.
   
• Device and Usage Information:
  Automatically collected data such as IP address, browser type, and session details.
   
• Cookies:
  Used to improve website experience and analytics.
   

By providing your mobile number, you consent to receive SMS messages related to appointment reminders, confirmations, and important updates from JoneZen Skin & Wellness.

• Message and data rates may apply.
   
• You may opt out at any time by replying STOP.
   
• We do not share, sell, or disclose mobile numbers with third parties or affiliates for marketing or promotional use.
   

This SMS consent disclosure is provided in compliance with TCR standards and consumer privacy protections.

We use collected information to:

• Provide, enhance, and personalize our Services
   
• Manage appointments and transactions
   
• Communicate updates, reminders, and offers (if consented)
   
• Maintain security and prevent fraud
   
• Comply with applicable laws and regulations
   

We may share limited data with:

• Service providers assisting with payment processing, scheduling, or marketing communications (under strict confidentiality agreements)
   
• Law enforcement or regulators as required by law
   
• No third-party marketing partners without your explicit consent
   

We do not sell personal data, including mobile information, to any third party.

You may:

• Opt out of promotional emails via unsubscribe links.
   
• Reply STOP to SMS messages to stop receiving text notifications.
   
• Manage cookie preferences through your browser settings.
   

We implement reasonable physical, administrative, and technical safeguards to protect personal information against loss, unauthorized access, or misuse. However, no system is 100% secure.

Our Services are not directed toward children under 13. We comply with COPPA and do not knowingly collect information from minors without parental consent.

Our Services are intended for use within the United States. By using them outside the U.S., you consent to data transfer and processing in the U.S.

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Continued use of our Services signifies your acceptance of the latest version.

For questions, comments, or data inquiries, please contact:
📧 Jeannine@jonezenskinandwellness.com
📍 JoneZen Skin & Wellness, Claremont, CA